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Al-Nakeeb, A A R (2000) An assessment of the effectiveness of quality assurance systems in the construction industry, Unpublished PhD Thesis, School of Technology, University of South Wales.

Atout, M M M (2008) Causes of delays in construction projects & how the project manager can act to avoid delays, Unpublished PhD Thesis, , University of South Wales.

Butcher, D C A (2011) Learning organization principles and processes: UK construction organization experiences, Unpublished PhD Thesis, , University of South Wales.

Chen, H-J (2003) Developing a digital nervous system for enhancing effectiveness of construction management and increasing commercial benefit in the UK construction industry, Unpublished PhD Thesis, , University of South Wales.

  • Type: Thesis
  • Keywords: effectiveness; business performance; client satisfaction; commerce; communication; e-commerce; information and communication technology; productivity; client; UK; interview; questionnaire survey
  • ISBN/ISSN:
  • URL: https://www.proquest.com/docview/2376696424
  • Abstract:

    Information and Communication Technology (ICT) facilitates better communication within the construction industry and has the potential to change the industry beyond recognition. The aim of this research is to develop a theoretical Digital Nervous System (DNS) model for the UK construction industry to enable companies to improve their corporate business performance. To accomplish the aim of the research, the author conducted extensive secondary and primary data collection. Two primary research techniques were adopted to elicit data and information from respondents, these were; questionnaire surveys and structured interviews. A comprehensive review of secondary data was undertaken, this included a review of published literature, both in print and electronic format. A theoretical DNS model has been proposed by the author in this research. This DNS model is able to support and integrate the following functions: To manage inner-company operations more efficiently using Enterprise Resource Planning (ERP) and Intranet technology. To use Extranets to improve communication with business partners by sharing up-to-date information. To exploit the potential of the Internet to increase interaction with the public, interest groups and potential clients. To create commercial benefits available to the construction industry through the use of e-Commerce. The potential benefits of utilising a DNS model for a construction organisation are significant. The possible improvements that can be attributed to adopting the DNS model proposed by the author of this research include; • Reduction in an organisation’s costs and construction time. • Improved profits. • Reduction in defects and waste. • Increase in productivity and client satisfaction.

Counter, B J (2013) Development of innovative approaches for life extension of railway track systems, Unpublished PhD Thesis, , University of South Wales.

George, M G (2003) The implementation of project management in the building construction field in the United Arab Emirates, Unpublished PhD Thesis, , University of South Wales.

Hughes, D (2018) Development of an effective model for collaboration within the UK construction industry, Unpublished PhD Thesis, Faculty of Computing, Engineering & Science, University of South Wales.

McAleenan, C (2016) Operation analysis and control: a paradigm shift in construction safety management, Unpublished PhD Thesis, School of Engineering, University of South Wales.

McAleenan, P (2016) A novel approach to health and safety in construction: culture, ethics reasoning and leadership, Unpublished PhD Thesis, School of Engineering, University of South Wales.

Ryall, P (2012) Implementation and the effectiveness of quality management systems within the construction industry and organisational change management in this process, Unpublished PhD Thesis, , University of South Wales.

Seraphim, D l (2006) Implementing TQM principles in a construction company in the UAE, Unpublished PhD Thesis, , University of South Wales.

Siehler, B A (1999) European construction companies as global players towards the new millennium, Unpublished PhD Thesis, , University of South Wales.

Taher, N A b A (2009) Understanding and preventing construction conflict, claims and disputes: a critical in-depth study into their causes and recommendations to control in the United Arab Emirates, Unpublished PhD Thesis, School of Engineering , University of South Wales.